Return Policy
Returns & Refunds
At Social Pepper, each piece is carefully inspected and handled with intention before it reaches you.
For this reason, all purchases are considered final.
We do not offer refunds, returns, or exchanges for change of mind, sizing preferences, or
personal considerations.
Damaged or Incorrect Items
In the rare event that your order arrives damaged or incorrect, we will make it right.
Please contact us at admin@socialpepper.co within 7 days of delivery, including:
Your order number
A brief description of the issue
Clear photographic evidence
Requests submitted outside this timeframe may not be eligible for review.
Resolution
Once reviewed and approved, we will arrange either:
A replacement item (subject to availability), or
A refund to the original method of payment
Refunds, where applicable, are processed within 7–14 business days, depending on your provider.
Additional Information
Items must remain unused and in their original condition
We may request the item to be returned for verification prior to approval
For approved claims, return shipping costs will be covered or reimbursed
Contact
For all inquiries:
admin@socialpepper.co